Projects
Explore key IT projects showcasing expertise in helpdesk and ITSM implementation.
Helpdesk Solutions
Implemented efficient helpdesk systems improving response times and user satisfaction over multiple IT support projects.
ITSM Implementation
Led ITSM implementation projects enhancing service workflows and operational efficiency across diverse IT environments.
Work Journey
Experienced IT professional with 8 years in helpdesk support, ITSM implementation, and technology solutions driving efficiency.
Experience
8 Years Expertise
Proven skills in IT service management and technical support improving business operations.


Career Highlights
Brings years of hands-on experience keeping systems running, users supported, and projects moving forward. Strengths include infrastructure, cybersecurity, and cloud platforms like AWS and Office 365. Known for staying calm under pressure and being the go-to person when things get tricky.
Services
Explore IT expertise in helpdesk support, ITSM implementation, and professional consulting.
Helpdesk Support
Providing efficient IT helpdesk solutions for seamless user support and issue resolution.
ITSM Implementation
Expertise in implementing IT service management frameworks to improve business processes.
Offering tailored IT consulting to optimize technology and support business growth.
IT Consulting
Vivek's expertise in ITSM implementation truly transformed our helpdesk efficiency and support quality.
John D
With 8 years of experience, Vivek delivers reliable IT solutions and exceptional support services.
Sara M